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eCommerce Services

What We Do

Looking for a new eCommerce website for your brand? .. We’re your team!

Looking to improve the your current store, its design or bring in some new features? .. We’re your team!

Need a team on hand monthly, to help drive the growth of your online business? .. Give us a call!

 
 

We've helped over 200 eCommerce websites by improving areas such as strategy, lifetime value of customers, multi channel traffic through to increases in sales

 
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    Increase Conversions

    We increase the performance of each page, with designs created to match both desktop and mobile user behaviours as well as expectations

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    Improve Optimisation

    We know what search engines expect, so we take care of all the on page optimisation during the build stage with continual monitoring

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    Increase Customer Value

    We include techniques with smart, automated features to increase the lifetime value of your current and new customers

"We were impressed with the level of knowledge Spiral Media had when it came to eCommerce web development. It was this knowledge , combined with their ability to explain things clearly that gave us the confidence to start working with them.

Not long after they started working on the SEO of our old website we saw an increase in rankings, traffic and enquiries. Following this they then supported us with a move from our old shopping cart to a new Magento eCommerce website."

- MW Machinery

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How We Do It

We are flexible and will work in a way that suits your business. We can proactively work in the background across the following service areas to improve your eCommerce performance or simply be on standby for as and when you need us

 
  • design

    Design

    Our designs are bespoke, tailored to your brand and have the critical elements to convert more visitors into sales, with mobile and SEO in mind

  • tools

    Development

    We include critical techniques and features, creating a sales focussed user experience with a responsive framework, fast page speeds and better SEO

  • settings

    Integration

    We integrate eCommerce websites into CRM’s, Accounts packages, Stock Systems and even Fulfilment houses’ softwares to centralise the management

  • ecommerce

    Migrations

    We’re familiar with a wide range of stores and can extract data to bring it across into your new eCommerce website to speed up the time of launch

  • cloud

    Hosting

    We have UK based servers with high resource to support the growth and scalability of your eCommerce store, or we can simply liaise with your current hosts

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    SEO & PPC

    Two of the most crucial sources of traffic for any business and we’ll work behind the scenes to strengthen your performance in both

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    Social Media

    We’ll inject creativity into your social channels, helping to build a strong community of advocates that trust your brand and help share your messages

  • email

    eMail Marketing

    We can take the management of your email marketing, creating graphics and copy and running weekly or monthly sales or review campaigns

  • search

    Analysis

    We’ll keep you up to speed with the results as well as the next steps. We’re results driven with our main focus on increasing sales and ROI

Intergrations
 

Integrations

We’re able to integrate your eCommerce store into a range of third party platforms to streamline the overall administration and make the running of the business more efficient. Recent experience include:

  • sage_accounts
  • Royal-Mail
  • Quick-Books
  • Ebay
  • Salesforce
 
  • billing

    Payments

    Allow customers to type card details into your checkout, or be directed to a hosted payment service like PayPal

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    Shipping

    Automatically have the shipping rates presented from the courier, depending on items in the basket and destination

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    Sales & Marketing

    Centralise your marketing and communications by integrating into platforms like HubSpot and Brightpearl

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    Multi Channel

    Manage products and orders from your sales channels (web, eBay, Amazon etc) through your eCommerce website

     

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    Accountancy

    Have all your financial and tax information sent to your account packages to make bookkeeping easier and streamlined

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    Stock Management

    Connect into your stock system so all sales channels (web, eBay, Amazon etc) are updated when new stock arrives

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    CRM

    Centralise all customer activity to make it easier to manage relationships and the accuracy of your sales campaigns

Migrations
 

Migrations

We’ve helped many businesses migrate from a wide range of shopping carts into Magento, including migrations from custom builds. Here’s just some of the carts that we have experience with.

 
  • Services_Logo_BigCommerce
  • Services_Logo_Netsuite
  • Services_Logo_Opencart
  • Services_Logo_OSCommerce
  • Services_Logo_Presta
  • Services_Logo_Shopify
  • Services_Logo_Virtue
  • Services_Logo_Woo