What We Do
Looking for a new eCommerce website for your brand? .. We’re your team!
Looking to improve the your current store, its design or bring in some new features? .. We’re your team!
Need a team on hand monthly, to help drive the growth of your online business? .. Give us a call!
We've helped over 200 eCommerce websites by improving areas such as strategy, lifetime value of customers, multi channel traffic through to increases in sales
We increase the performance of each page, with designs created to match both desktop and mobile user behaviours as well as expectations
We know what search engines expect, so we take care of all the on page optimisation during the build stage with continual monitoring
Increase Customer Value
We include techniques with smart, automated features to increase the lifetime value of your current and new customers
"Spiral Media are responsive and flexible which helps support the speed that our business moves at. For instance, supplies will send out discount pricing at the drop of a hat and it's our job to communicate that quickly. With the help of Spiral, we were able to do this through prompt email and Social Media campaigns."
- Dread Ltd
How We Do It
We are flexible and will work in a way that suits your business. We can proactively work in the background across the following service areas to improve your eCommerce performance or simply be on standby for as and when you need us
Our designs are bespoke, tailored to your brand and have the critical elements to convert more visitors into sales, with mobile and SEO in mind
We include critical techniques and features, creating a sales focussed user experience with a responsive framework, fast page speeds and better SEO
We integrate eCommerce websites into CRM’s, Accounts packages, Stock Systems and even Fulfilment houses’ softwares to centralise the management
We’re familiar with a wide range of stores and can extract data to bring it across into your new eCommerce website to speed up the time of launch
We have UK based servers with high resource to support the growth and scalability of your eCommerce store, or we can simply liaise with your current hosts
SEO & PPC
Two of the most crucial sources of traffic for any business and we’ll work behind the scenes to strengthen your performance in both
We’ll inject creativity into your social channels, helping to build a strong community of advocates that trust your brand and help share your messages
We can take the management of your email marketing, creating graphics and copy and running weekly or monthly sales or review campaigns
We’ll keep you up to speed with the results as well as the next steps. We’re results driven with our main focus on increasing sales and ROI
We’re able to integrate your eCommerce store into a range of third party platforms to streamline the overall administration and make the running of the business more efficient. Recent experience include:
Allow customers to type card details into your checkout, or be directed to a hosted payment service like PayPal
Automatically have the shipping rates presented from the courier, depending on items in the basket and destination
Sales & Marketing
Centralise your marketing and communications by integrating into platforms like HubSpot and Brightpearl
Manage products and orders from your sales channels (web, eBay, Amazon etc) through your eCommerce website
Have all your financial and tax information sent to your account packages to make bookkeeping easier and streamlined
Connect into your stock system so all sales channels (web, eBay, Amazon etc) are updated when new stock arrives
Centralise all customer activity to make it easier to manage relationships and the accuracy of your sales campaigns
We’ve helped many businesses migrate from a wide range of shopping carts into Magento, including migrations from custom builds. Here’s just some of the carts that we have experience with.